FAQs

Businesses

How does inFund help businesses?

We're here to support your businesses growth and to introduce you to sources of credit including business loans and lines of credit with suppliers.

By registering with us you can nurture your CreditHealth and begin to access the much needed sources of credit which will help you grow your business.

Who can apply?

If you are a company registered at Companies House and you have a company registration number, and you have been trading for a minimum of 6 months, you can join inFund to apply for a business loan. Applications are subject to status and affordability.

We will assess your status and affordability once you have registered with us and, don’t worry, it is not the same as when you apply with various other lenders. We use very different assessment methods which are structured for small and medium businesses.

Unlike many other lenders, we are able to support you from your early days – with us you can nurture your CreditHealth and begin to access the much needed sources of credit which will help you grow your business.

How do I sign up?

Signing up, or joining inFund, is a straightforward process. Simply complete the registration form by visiting this link https://www.infund.co.uk/Account/RegisterBusiness and you'll create an inFund profile. Once you are part of our credit ecosystem we can begin helping you!

How do I apply for a loan?

Once you have registered and joined inFund, you will be asked to complete some simple tasks. Once these have been completed, any funds that might be available to you will be shown on your dashboard. If you have funds available to borrow, you can apply for a loan.

How long does it take

Joining inFund is a simple process and can be completed in just a few short steps. Once you have registered, you will need to complete a few tasks to complete your profile and to review your CreditHealth along with the amount of credit that could be available to you.

Based on the amount of credit available to you, you could apply for a loan – this is a simple process and can mean you could have the money in less than a week.

How much can I borrow?

Once you register, and once you have completed just a few short and simple steps, we will be able to tell you what your credit capacity is; your credit capacity is the amount you could access for borrowing or for using as a line of credit with a supplier.

We are able to lend from £3,500 to £150,000, depending on your status.

How long is my loan for?

We offer loan terms of 3, 6, 9 and 12 months. The term you choose is up to you and we often find that businesses like to keep it to 6 months. But it is your choice.

How much does it cost?

It's free to join inFund. You can start setting up your profile by clicking on the JOIN button in the top right hand corner. You can also join by clicking the BUSINESS button at the top of the page and follow the links to REGISTER YOUR BUSINESS.

Once you have registered and joined inFund, you will be asked to complete some simple tasks. With these completed, any funds that might be available to you will be shown on your dashboard. If you have funds available to borrow, you can apply for a loan.

How do I repay my business loan?

Unlike many lenders, we collect your loan repayments on a daily basis for a fixed period of time. Your repayments include a portion of the amount you borrowed, and a portion of the interest you are paying.

The amount you repay each day is calculated by taking the amount you borrowed, adding the interest and dividing it over equal payments that span the number of working days that fall within your loan term.

Daily repayments do two things for a business: they ease the financial burden of a typical monthly-repayment loan by spreading the cost over a fixed number of working days (assuming all payments are made on time) and they reduce the commitment of the business immediately.

Payments are collected by Direct Debit (giving you that extra bit of protection) using our partners GoCardless.

Can I repay monthly if I prefer that?

We only offer daily repayments as they are more beneficial to business borrowers. Daily repayments do two things for the you: they ease the financial burden of a typical monthly-repayment loan by spreading the cost over a fixed number of working days, and they reduce the business’ debt immediately.

What can I use a business loan for?

As the question suggests, inFund loans are for business purposes – that is, for the purpose of funding your business growth or other activity that supports your business.

inFund loans are not provided as a means of consolidating your business debt.

Do I have to provide security for my loan?

No, our loans are unsecured. We do ask that your business Director(s) provide Director Personal Guarantees which is the industry norm.

I am a start-up business, can I join and apply for a loan?

If you are a company registered at Companies House and you have a company registration number, and you have been trading for a minimum of 6 months, you can join inFund to apply for a business loan. Applications are subject to status and affordability.

We will assess your status and affordability once you have registered with us and, don’t worry, it is not the same as when you apply with various other lenders. We use very different assessment methods which are structured for small and medium businesses.

Unlike many other lenders, we are able to support you from your early days – with us you can nurture your CreditHealth and begin to access the much needed sources of credit which will help you grow your business.

I am a sole trader, can I join?

If you are a sole trader and you would like to join inFund, please contact us using infundteam@infund.co.uk or by calling us on 01225 300 872.

We can support sole traders with a simple registration that will provide you with basic information but unfortunately you will not be able to apply for a loan at this stage.

I am a small partnership, can I join?

If you are a small partnership and you would like to join inFund, please contact us using infundteam@infund.co.uk or by calling us on 01225 300 872.

We can support small partnerships with a simple registration that will provide you with basic information but unfortunately you will not be able to apply for a loan at this stage.

Do you run any checks against the company?

We take every measure to validate business owners and investors using industry-standard KYC (Know Your Customer) and AML (Anti Money Laundering) practices and protocols. Before we can undertake checks, we ask you to read and consent to our doing so by ticking the box on the consent page. You will see this once you have registered.

What happens if I cannot meet my loan repayments?

inFund operates an industry-standard collections and loan management policy. We will be monitoring all our loans and associated repayments and, where there is a level of risk identified, we will contact the business to offer support and bring the loan back on track.

In the unfortunate event that a business forecloses, goes into Administration or is wound up voluntarily or by the Courts, we will ask the Directors who have provided a personal guarantee to satisfy the loan obligation.

We always look to support our customers to try and avoid such outcomes.

Why should I use inFund instead of a bank?

Remember, inFund is not just about lending. Being part of inFund means you may be able to have a business CreditHealth that you can influence through your business activity. Your CreditHealth can open access to sources of business finance.

Our lending product is designed to meet the shortfall of traditional lenders such as banks which set very different lending criteria which are often unachievable for small and medium businesses.

If you can get a loan from a bank in the timeframe you require and with the security they often ask for, it might be a suitable option or you.

What is my Dashboard?

Once you have joined inFund and created a profile, you will have access to your dashboard. This is where we provide you with information about your business, show you your CreditHealth and, if applicable, provide you with the amount of money you could apply to borrow.

Your dashboard contains all the information in once place, making it easy to navigate through your profile and access the tools and services that we provide.

What is my CreditHealth?

Your CreditHealth shows you the amount of credit available to your business. We have used the information you provided to assess your business and create your unique credit score. Your credit score is based on the capacity and character indicators which we have been able to derive from the information you submitted. More information on your capacity and character is shown in the section below called Business Metrics.

Click the < and > symbols to swipe through the screens in the quadrant and:

  • Access our loan calculator
  • Apply for a loan
  • View the pre-approved lines of credit available to you

Your CreditHealth can be nurtured by making sure you provide up-to-date information such as your bank statements each time a new one becomes available. If you have a loan with inFund, your repayment activity will affect your CreditHealth so paying on time will help make your CreditHealth strong. The better your CreditHealth the higher your credit capacity.

Who are GoCardless

GoCardless are our direct debit partners; they are a Direct Debit Collections Bureau. You can find out more about them by visiting https://gocardless.com/about/.

How and when can I contact you?

We can be reached by email, by online chat which is 24/7 and by telephone:

  • Send an email to infundteam@infund.co.uk – we always endeavour to respond as soon as possible and never longer than 24 hours.
  • Use the 24/7 chat on our website; you will find it at the bottom-right of the page.
  • Call us on 01225 300 872 – we can be reached between 09:00 and 18:00 and you can always leave a message too.

Who and what is inFund?

inFund’s founders have created a Credit Ecosystem designed to help businesses understand and nurture their CreditHealth. Our aim is to give them access to business loans and lines of credit that they need in order to grow.

We offer lending in the form of short-term, unsecured loans, to small and medium businesses. We also offer lines of credit through suppliers with whom we partner. Our suppliers are able to use our service to assess a new SME customer for payment terms and lines of credit.

inFund members include small and medium businesses, individual and institutional investors and suppliers and service providers.

When were you established

You can find out about us on the 'Our team' page.

Why is inFund different?

Joining inFund means you begin to receive helpful information about your business in just a few short steps. Once you provide us with some simple information, we're then able to reveal the potential amount you could apply to borrow or take as a line of credit. With other providers you apply to them for a specific amount and if you are not approved, you receive nothing. With inFund, before you even apply we can tell you what you are likely to receive.

Where are you based?

We provide services nationally and our headquarters are in Bath. You are always welcome to come and say hi.

Can I become an investor?

Investing can be risky so we can't allow anyone to invest.

If you would like to join inFund as an investor, please contact us to speak to one of our team. We can be reached using infundteam@infund.co.uk or by calling us on 01225 300 872.